This document will let you know how to retrieve system level logs from a Windows or Linux machine.

Windows servers have four types of logfiles by default: System, Security, Application and Internet Explorer, located here:

“Start” –>”Settings” –>”ControlPanel” –> “Administrative Tools” –> “Event Viewer”

Each logfile must be saved individually.

Right-click on the log you wish to save, choose “Save log file as…”. In case you are using RDP- to get into the your server, then you might be able to copy and paste the file(s) to your desktop.

Most Linux logfiles are located in /var/log. There can be many files and directories in this location, so your best choice here is to either you need to find exactly which logfiles you need and get only those files and directories or get a copy of the entire /var/log directory.